When it comes to measuring progress against your objectives, Just3Things offers you the ability to track your Key Results in several different ways. This includes being able to track KPIs. You can select what you would like to measure when you're first creating your key result by choosing an option from the dropdown menu under 'What are you trying to measure?':

In this article, we'll talk about each measure and how they might look in practice.

Measure an increase between a start and target value:

This is used to demonstrate the progress between a start value and a target value. In practical terms, this might be something you use to track how well a product is selling. For example, in this Key Result, we're tracking the sales of festival tickets with an aim of achieving 1000 ticket sales. Setting it up in this way will depict the graph like this:

Measure a decrease between a start and target value:

The second option measures a decrease between a start value and a target value. The start value in this instance would typically be the higher value, with the aim to reduce it to a lower value. For example, in this key result, we're tracking the reduction in churn from 30% to 5%. Setting it up in this way will depict the graph with the RAG status flipped to represent a lower value being amber or green and a higher value being red, like this:

To be 'more than' a value:

Often used as a KPI, you can also measure something that needs to remain above a given value. In this example, we want the customer satisfaction to be higher than 75% which will result in a graph that looks like this:

(Please note: As this is not measuring the progress between a start and an end value, the progress percentage will be turned off automatically.)

To be 'less than' a value:

The opposite of 'more than' as outlined above, and also particularly useful as a KPI, you can set up your key result to measure a 'less than' value, such as in this example, where we want to keep the Cost per Acquisition below £500:

(Please note: As this is not measuring the progress between a start and an end value, the progress percentage will be turned off automatically.)

Maintain a constant value:

In some situations your Key Result might be better measured by ensuring you maintain the same value. Particularly useful as a KPI, you can use the option to 'stay at' a particular number. For example, in this key result the owner is trying to maintain 0 data breaches in Q4. When set up, the key result will look like this:

(Please note: As this is not measuring the progress between a start and an end value, the progress percentage will be turned off automatically.)

Need some help?

If you have any questions or need further guidance around this topic, feel free to contact your J3T representative by clicking on the blue speech bubble icon to the bottom right of the page and initiating a conversation like this:

Or alternatively you can also send an email to 'support@just3things.com'.

Did this answer your question?