In this article, we’re going to explain how to create a Key result. Key Results are used to measure progress against your Objectives. 

N.B: Please note, Key Results must belong to an objective. In order to proceed with this tutorial, you must have already created an Objective. For assistance with creating an objective, please see our help article here

First, visit the Objective you want to create a key result for. To the right of the Objective, look for a button that says 'Add' and click on it:

You now have several fields you will need to fill out in order to create your Key Result. These are explained as follows:

What do you want to achieve? - This is the title of your objective and should be short and succinct so that anyone viewing your objective on the platform has an immediate understanding of its purpose. (This is a required field.) 

How are you going to do it? - If you want to add some additional detail to your objective, i.e you have a plan for how you are going to achieve the goal, or perhaps some additional detail on the why behind the goal, you can add this here

What are you trying to measure? - This is where you specify what you are trying to measure. The options are explained as follows:

'Increase From' and 'Decrease From' - This type of metric lets you choose a specific start and end value, and track an increase or decrease between these values.

'More Than' and 'Less Than' - If you have a KPI, then you can use these options to portray this in the system. Keep in mind that you can't set targets or progress bars for this type of metric.

'To Stay At' - If you need to maintain a certain number or level, you can use this option to portray this in the system.

Start date - This is the start date of the Key Result. This does not have to be today’s date, and in fact you can backdate this or even specify a future date if the Key Result is not due to begin for some time. (This is particularly useful if you’re setting up a Key Result for the next quarter.)

End date - This is the date by which your Key Result should be completed. Keep in mind that the Key Result will still remain active after the due date, until it has been archived.

+ Add another target - You can add additional targets between the start & end date. This will influence how the graph is visualised, and is very useful if you have projected targets to reach over the duration of your Key Result. For example, this sales key result has different monthly targets as the owner suspects sales will do better or worse depending on the time of year. To portray these projections via the graph in the key result, the objective owner has added several monthly targets:

These targets are then reflected in graph as follows:

Teams, Individuals and Goal Leaders - You can specify who is responsible for the Objective and can also highlight who is the 'Goal Leader', i.e this might be the primary person in charge of managing this Objective. 

Show a progress bar for this goal? - If you’d like, you can display a progress bar on your Key Result. Progress will be calculated based on where the current value sits between the start and end values. This will be presented as a percentage. Progress bars do not take waypoint targets into account. Progress will not be calculated if the start and end values are the same. You cannot manually override the calculated progress.

Who can see this Key Result? - In some situations you may wish to create a private Key Result. Perhaps its for a personal objective, or you aren’t ready to have the Key Result appear publicly. Keep in mind, however, that you cannot make a public Key Result private - you can only make a private Key Result public. So if it's of a sensitive nature, make sure you remember to make it private before creating it. 

What long-term outcome(s) does this support? - This will default to the strategy your Objective contributes towards.

Once you’ve finished filling out these fields, you can scroll to the bottom of the page and select ‘Set Goal’ to create and view your Key Result. 


This concludes our tutorial on how to create Key Results. 

To learn more, visit our video on creating Key Results or take a look at our article on how to write OKRs.

Need some help? 

If you have any questions or need further guidance around this topic, feel free to contact your J3T representative by clicking on the blue speech bubble icon to the bottom right of the page and initiating a conversation like this:

Or alternatively you can also send an email to 'support@just3things.com'. 

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